Sales Terms & Conditions

The following terms and conditions apply for sales on fleischercouture.no. Please read these terms and conditions before placing and order. By confirming your order you are also confirming that you accept these terms and conditions.

Orders:

People who order items from fleischercouture.no must be 18 years old. If you are under the age of 18 an adult must book for you.

A binding purchase agreement is created once your order is confirmed by us. From time to time, a product may run out before we have had a chance to update the stock balance information in the Fleischer Couture webshop. Fleischer Couture reserves the right to cancel the customer’s order or part of it, if a product is out of stock. The customer will then be informed by Fleischer Couture.

Prices and Payments

All prices are listed in NOK and include VAT at the appropriate rate. All costs related to your order will appear in the buying process before executing the actual payment.
All offers are valid as long as the item is in stock, or valid up to and including the final date of a special offer campaign.

The payment is made in the Fleischer Couture webshop. Your card will not be debited until we have shipped your order.
The payment is handled by PayPal, which offers a secure online payment solution for VISA and MasterCard /Eurocard. All card information is kept in accordance with the card companies’ regulations.

Time of delivery

We strive to deliver your order as soon as possible.
The goods will normally be picked within 24 hours and the customer will normally receive the order within 5 working days. The shipping is carried out by Posten Norge.

For shipping to other countries the shipping time may vary and may exceed 5 working days.
If you order items that are out of stock you will be notified by mail or telephone.

Shipping costs and handling

Free shipping in Norway regardless of purchase amount.

– Items sent abroad (including Svalbard) are invoiced excluding VAT. Customer is responsible for handling local tax and duties.

Within Europe free shipping for purchase above 100 Euro (purchase less than 100 Euro is charged 20 Euro).

Rest of the world free shipping for purchase above 100 USD (purchase less than 100 USD is charged 20 USD).

Cancellation and returns

You are entitled to a 14-day cooling-off period on products you purchase in our webshop. Cancellation form is available on our website.

If you regret your purchase within 14 days, you can send the item back and we will refund you the amount you paid for the goods. Note that the product must be returned in the condition it was received. The product should not be used /tested. The buyer must pay for the return postage.

If you have received wrong or damaged items, we send you new products free of charge.

We hope that you enjoy your new Fleischer Couture garment. It is important for us that you are satisfied. In case of manufacturing defects or flaws in the stitching, taping or zippers and the like, please contact us.